Sentiment Analysis: What Makes a Good Hospital?
The Word “Stethoscope” Literally Means “Chest Watcher” My dad always told me, "Toni, in life you need to have a doctor, a lawyer, and an accountant." Today, I want to answer the question: How do people choose who takes care of them in Trinidad? Your health is something you shouldn’t take for granted — simply being able to walk is a blessing. (Gentle reminder to get your steps in!) We all find ourselves at a hospital at some point — whether it’s to welcome a new family member, say goodbye to one, or find out what’s causing that weird pain in your chest. In the past, choosing a doctor was simple: your mom would say, “We going by Dr. So-and-So,” and that was that. But now? We check Google. We scroll Reddit. We DM a friend on Instagram. Because when it comes to care, people want to know what others have lived through. What Are Patients Really Saying? To find out what patients really think, I analyzed over 120 reviews from hospitals across Trinidad. Here’s what...