Tech Talk with Toni

  Every day, we pay attention to things that keep our lives running smoothly, like making sure our phone battery is charged.  Today's post is inspired by a presentation I did with my team around KPIs, short for Key Performance Indicators.  I've created many dashboards in the past, but I hadn't fully understood the significance of KPIs. After questioning the significance of these numbers and taking a LinkedIn Learning course, I gained a clearer perspective on the topic.  Imagine pilots in a cockpit: If they focus only on one sensor, they could miss other crucial information and risk a crash. On the other hand, if they try to monitor every single indicator at once, they’d be overwhelmed and could make critical errors. You see, the reason why it's called a key performance indicator is that you must be intentional with your selection process so that you get the desired result. You get what you measure! After completing the course, I realized how essential it is to select...